Who we are
Our website address is: https://foralstek.ee
The data controller is:
Foralstek OÜ
Roobu 9, Maardu 74114, Estonia
Phone: +372 58100236
Email: info@foralstek.ee

Commitment statement
This Privacy Policy describes how Foralstek OÜ processes the personal data of its clients, partners and website visitors.
Foralstek OÜ takes privacy seriously and respects the right of individuals to have their personal information protected. We are committed to complying with the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.
We collect and process only personal data that is necessary for the provision of our transport, logistics and customs services, for communication with clients, and for fulfilling contractual and legal obligations.
The following principles underpin our approach to privacy:

• We value the trust you place in us when providing your personal information and use it fairly and responsibly.
• We are transparent about what data we collect, how it is used and with whom it may be shared.
• We take appropriate technical and organisational measures to protect personal data.
• We comply with applicable data protection laws and cooperate with supervisory authorities.

Privacy notice
This Privacy Policy applies to all services and the website operated by Foralstek OÜ (collectively referred to as the “services”).
Personal data means any information relating to an identified or identifiable natural person. This includes, for example, name, contact details, company name, position, email address and telephone number, including information collected via our website.

What personal data we collect
We process personal data for the purpose of providing:

• transport services;
• logistics services;
• customs clearance and related customs services;
• customer communication and invoicing;
• compliance with legal and regulatory obligations.

Personal data may be collected directly from you, automatically through your use of our website, or from publicly available sources where permitted by law. As a general rule, data is processed within the European Union / European Economic Area (EU/EEA).
We may collect the following categories of personal data:
Contact data

• title, first name, last name;
• company name;
• address;
• email address;
• telephone number.

Financial and billing data

• legal entity name;
• country of registration;
• VAT number;
• billing address;
• payment details where necessary.

Data required for customs procedures
Where customs services are provided, we may process additional information required by applicable customs regulations, including but not limited to:

• identification details of consignor and consignee;
• company registration data;
• EORI number (where applicable);
• shipment-related documentation data;
• other information required by customs authorities.

Website usage data

• IP address;
• browser type;
• device information;
• visited pages;
• language preferences.

Media materials
Photographs or video recordings may be created in the course of business activities and used only with prior consent.

How we use personal data
We may use your personal data to:

• provide transport, logistics and customs services;
• prepare quotations and contracts;
• communicate regarding shipments and customs procedures;
• submit information to customs authorities where legally required;
• issue invoices and manage payments;
• comply with legal, accounting and regulatory obligations;
• improve our website and services.

Marketing communications are sent only with prior consent and may be withdrawn at any time.

Information we share
We do not sell personal data. We may share personal data where necessary:

• with customs authorities and other public authorities where legally required;
• with payment and accounting service providers;
• with IT and hosting providers;
• with subcontractors involved in transport or customs processes where required for service execution.

All third parties are required to process personal data in compliance with GDPR.

Safety of your personal data
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration or misuse. Access is restricted to authorised personnel on a need-to-know basis.

Cookie Policy
The website https://foralstek.ee uses cookies to ensure proper functionality and improve user experience.
Cookies are small text files stored on your device. They do not allow us to directly identify you.
We notify users about the use of cookies upon their first visit. Continued use of the website constitutes consent.
Types of cookies used
Technical cookies – required for website functionality.
Analytical cookies – used to analyse website usage (e.g. Google Analytics). Data is collected anonymously.
Third-party functional cookies – used for embedded services such as Google Maps, Google Fonts, Google ReCaptcha and YouTube.

Principles of data processing
Personal data is processed in accordance with Article 5 of the GDPR: lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, integrity and confidentiality. Appropriate security measures are implemented in accordance with Article 32 of Regulation (EU) 2016/679.

Revisions to this policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website.

Your privacy rights and contact details
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:
Foralstek OÜ
Roobu 9, Maardu 74114, Estonia
Phone: +372 58100236
Email: info@foralstek.ee
You have the right to:

• request access to your personal data;
• receive a copy of your personal data;
• request correction or deletion;
• restrict or object to processing;
• withdraw consent;
• lodge a complaint with a supervisory authority.